Conditions of Use
We offer for sale a comprehensive range of cartographical materials, predominantely maps, posters and globes. Prior to ordering please read our General Trade Conditions. We are always at our customers’ disposal and wish to provide the best possible service.
- A customer order becomes a contractual sale effective with delivery of the ordered products (Declaration of Acceptance), unless Map-sales staff have expressly declared prior acceptance. The electronic confirmation of an order does not constitute a declaration of acceptance.
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Prices. Map-sales invoices customers using the prices valid at time of ordering. Valid prices are shown in our electronic catalogue, but they subject to change without notice. Prices include the VAT lawfully valid at the time of the sale. For deliveries abroad postage and package is charged for countries as listed below, while respective charges for countries not listed will be included in the order confirmation prior to delivery.
We would like our products to reach the customer as quickly and dependably as possible and for everything to be received undamaged. We charge a flat rate for transport costs to each country or group of countries. The transport charges depend on the size of the shipment.
The shipping cost includes strong, secure packaging for maps and globes, insured shipping and tracking.
We will send you the shipping cost for sending large materials out of Europe, larger than 80 x 110cm, upon request.
Category I Category II Category III Category IV Category V Folded maps Tubed maps, globes Tubed maps, Mounted Boards Mounted Boards XXL Travel guides Pinnboards up to longer than 110cm from 80 x 110cm from 100 x 140cm Atlases/books 80 x 110 cm Up to 200cm to 100 x 140cm to 130 x 200cm D 3,90 € 4,90 € 4,90 € 29,00 € 90,00 € EU 8,90 € 15,00 € 15,00 € 68,00 € 105,00 € non-EU CH/NOR/LI 15,00 € 27,00 € 47,00 € 75,00 € 185,00 € Russia 35,00 € 35,00 € 55,00 € on request on request Middle East/ Africa 40,00 € 40,00 € 60,00 € on request on request USA/Canada 35,00 € 35,00 € 55,00 € on request on request Middle and South America 40,00 € 40,00 € 60,00 € on request on request Australia/ New Zealand 50,00 € 50,00 € 70,00 € on request on request Asia 45,00 € 45,00 € 65,00 € on request on request -
The customer has the right to return products within two weeks after they receive their order. Customers may not return damaged products if they caused the damage themselves by improper treatment or handling. If the products were not manufactured properly, though, the customer may return them for full credit. Special, custom work for the customer, such as special framing and lamination, cannot be returned for credit unless there were manufacturing defects.
Cancellation policy
Right of rescission
No refund will be issued for cancellation of the agreement during 14 days without stating a reason in written form (for example mail, fax or e-mail) or - if the goods are dedicated to the customer before expiration of this term - by returning of the goods.
Time begins to run after receipt of this indoctrination in written form, but not before the customer's receipt of the goods (on recurrent delivery of similar goods not before receipt of the first partial delivery) and not before discharge of our duty of information according to article 246 §2 in association with §1 Abs. 1 and 2 EGBGB as well as our duties according to article 246 §3 Abs. 1 Satz 1 BGB in association with article 246 §3 EGBGB either. For keeping of the cancellation term, on time dispatch of the cancellation or the goods suffices.
The cancellation is to be sent to:
Interkart GmbH
executive secretary: Hans-Joachim Niemeyer
Ladestrasse 16
D-22955 Hoisdorf
sales@interkart.de
fax: 0049 4107 4058Consequences of cancellation
In case of an effective cancellation the received services on both sides are to be refunded and, where applicable, received advantages (for example earned interest) to be issued. If the customer cannot return the received services at all, can only return the received services partially or only in debased condition, he has to, if applicable, compensate the residual value. On assignment of goods this does not apply, if the debasement is exclusively due to its inspection - as it was possible in the retail shop. In addition, you can avoid duty to the value replacement for deterioration resulting from the intended creation of matter by take the matter as your property in use and do everything which affects its value.
Goods that are in condition for parcel shipment are being sent back at our risk. The customer has to pay the return cost, if the delivered goods conform with the ordered goods and the price of the returned goods does not exceed € 40 or if the consumer has at that time not yet reciprocated or has not yet made a partial payment as provided in the contract. Please contact our customer support at shop@interkart.de, so that we decide whether we can arrange a return service. Otherwise the return is free of charge for the customer. Goods that are not in condition for parcel shipment are been fetched. Commitments for payment have to be complied during 30 days. For this term time begins to run for the customer with his dispatch of the declaration of revocation, for us with its receipt.
End of cancellation policy
- Delivery – Consignments will be delivered as quickly as possible to meet your requirements. Goods in stock will be delivered without delay, but goods not in stock will be shipped when suppliers make them available. Map-sales may partially ship your order when we have stock for some but not all products. If Map-sales makes a partial delivery because some goods are not in stock, we will not charge the customer extra postage for shipping. All deliveries are subject to availability at the time the order is placed, especially in case of limited editions. Map-sales will choose the shipping method. At the present, we ship using UPS Standard / DHL. If special deliveries are required, additional expenses are to be borne by the customer.
- Payment – The customer must pay in advance before Map-sales will ship the order. The customer has the choice between payment by credit card, Pay Pal, or bank transfer. We accept credit card payment using VISA, American Express, Eurocard and Mastercard. Exceptions are possible, so please enquire if you cannot pay in advance.
- Manufacturing defects – In case the goods are deficient due to manufacturing or material defaults, the customer may request a substitution, if available, or renumeration of the purchase price. Further liabilities and claims for compensation such as but not limited to damages for detention are excluded. Deficiencies are to be claimed in writing immediately upon receipt of the consignment. Return of goods not to be effected without our prior consent and if approved by us to be effected on basis free house while postage will be refunded to customer.
- Property Reservation – Goods remain our property until accounts receivable are fully paid. In case of default payment we are entitled to cancel the contract and request immediate return of the goods at customers’ risk and expense.
- Place of Fulfilment & Jurisdiction – The Place of Fulfilment for all accounts receivable and jurisdiction in case of any dispute is the city of Ahrensburg. German Law will apply.
Our contact data:
INTERKART Landkarten & Globen GmbH
Ladestraße 16
D-22955 Hoisdorf (Germany)
PHONE +49 (0)4107 5676
FAX +49 (0)4107 4058
e-mail: shop@interkart.de
www.interkart.de
Managing Director
Hans-Joachim Niemeyer
Trade Register 90 HRB 4870 AH
Tax-No. 3029347345
VAT No. DE814046469
